Privacy Policy for Zytva

Introduction

Welcome to Zytva, owned and operated by Auctum Solutions Private Limited (“Auctum Solutions”, “we”, “us”, or “our”). Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use the Zytva mobile application and related services.

By using the Zytva app, you agree to the collection and use of information in accordance with this Privacy Policy.

Information We Collect

We may collect the following types of information:

How We Use Your Information

We use your information to:

• Process and deliver your orders
• Create and manage your account
• Provide customer support
• Process payments
• Send order updates and notifications
• Improve app performance and user experience
• Personalize recommendations and offers
• Detect fraud and maintain security
• Comply with legal and regulatory requirements

Sharing Your Information

We may share your information with trusted third parties only when necessary, including:

• Payment service providers
• Delivery partners
• Cloud hosting providers
• Analytics services
• Customer support providers
• Government authorities when required by law

We do not sell your personal information to third parties.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, loss, misuse, alteration, or disclosure.

Although we strive to protect your data, no method of electronic storage or internet transmission is completely secure.

Data Retention

We retain your information only for as long as necessary to:

• Provide our services
• Maintain transaction records
• Resolve disputes
• Comply with legal obligations

When your information is no longer required, it will be securely deleted or anonymized.

Your Rights

Depending on applicable laws, you may have the right to:

• Access your personal information
• Update or correct inaccurate information
• Request deletion of your account and personal data
• Withdraw consent for certain data processing
• Request a copy of your personal information
• Object to certain processing activities

You may contact our support team to exercise these rights.

Cookies and Analytics

Zytva may use cookies, analytics tools, and similar technologies to:

• Improve application performance
• Understand user behavior
• Remember preferences
• Enhance user experience

Third-Party Services

Our app may integrate with trusted third-party services such as:

• Payment gateways
• Delivery partners
• Analytics providers
• Notification services
• Cloud infrastructure providers

These providers have their own privacy policies governing the handling of your information.

Children’s Privacy

Zytva is not intended for children under the age of 13. We do not knowingly collect personal information from children.

If we become aware that such information has been collected, we will take steps to remove it promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted within the app, and the “Last Updated” date will be revised accordingly.

Continued use of the app after changes become effective constitutes acceptance of the updated Privacy Policy.

Refunds and Cancellations

All sales made through the Zytva application are final. We do not offer refunds for any orders, including cancelled, undelivered, damaged, or incorrect items, except where required by applicable law. Please review your order carefully before completing a purchase. For questions about a specific order, contact our customer support.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact our customer support through the Zytva application. This app is owned and operated by Auctum Solutions Private Limited.